Our partners are using OvenMediaEngine Support
Technical Support and Consulting services for OvenMediaEngine
Elevate your OvenMediaEngine service with OvenMediaEngine Support. Engage the services of our proficient OvenMediaEngine top developers to assist you with troubleshooting, optimization, and enhancement of your streaming service. With our paid support, you'll get the best effort response time within guaranteed hours, so you can resolve any issues quickly and get back to streaming. Don't let technical issues hold you back – let us help you deliver the best streaming experience to your viewers.
We truly appreciate your sponsorship of our open-source project.
As a team, we've always been looking for ways to express our appreciation for the countless sponsors who contribute to our open-source projects. The OvenMediaEngine developers have launched a new program tailored to meet the needs of our sponsors. If you'd like quicker and more direct support, we encourage you to become a sponsor.
Basic |
Standard |
Premium |
Professional |
Enterprise |
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| Price | Free |
$100/month |
$300/month |
$2,500/month ※ Included 10 LTS Package Licenses - OvenMediaEngine Enterprise (For exceeding 10 licenses, $100 per additional license) |
After Consultation |
| Scope | Technical Support | Technical Support | Direct Technical Support and Consulting | Direct Technical Support, Consulting, Installation Support, and Post-launch with Initial Monitoring Support |
The Enterprise Plan includes all items of the Professional Plan. You can customize OvenMediaEngine support to your specific needs by discussing the agreement period, support content, and scope through partnerships or special contracts.
※ Please note that discounts are available for bulk purchases or annual contracts |
| Channel | GitHub Discussions | Email and Slack | Email, Slack, Emergency Phone, and Remote Support for LTS Package (SSH) ※ We offer Phone-support solely in the Korean language |
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| Response Times | Public Forum |
Best efforts will be made to respond within
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Best efforts will be made to respond within
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Best efforts will be made to respond within
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| Benefits | Get answers from a variety of contributors | Priority response on GitHub Discussions | Get direct technical support and engage in discussions with the OvenMediaEngine developers through Slack Priority response on GitHub Discussions |
Long-term Support (LTS) Package - OvenMediaEngine Enterprise
Discussion and Prioritization of new feature development for our roadmap Get direct technical support and engage in discussions with the OvenMediaEngine developers through Slack Priority response on GitHub Discussions |
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We provide all technical support from OvenMediaEngine's core developers, who have been planning, developing, and maintaining OvenMediaEngine from inception to completion. Depending on your supporter/sponsor level, you can communicate, request feature developments, and customize through the direct channel. Join our support program now to directly engage and discuss with OvenMediaEngine developers, and enhance your media services together!
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