Free or Paid Technical Support and Consulting services for OvenMediaEngine
Elevate your OvenMediaEngine service with OvenMediaEngine Support. Engage the services of our proficient OvenMediaEngine top developers to assist you with troubleshooting, optimization, and enhancement of your streaming service. With our paid support, you'll get the best effort response time within guaranteed hours, so you can resolve any issues quickly and get back to streaming. Don't let technical issues hold you back – let us help you deliver the best streaming experience to your viewers.
We truly appreciate your sponsorship of our open-source project.
As a team, we've always been looking for ways to express our appreciation for the countless sponsors who contribute to our open-source projects. The OvenMediaEngine developers have launched a new program tailored to meet the needs of our sponsors. If you'd like quicker and more direct support, we encourage you to become a sponsor.
Basic |
Standard |
Premium |
Professional |
Enterprise |
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Price | Free |
$100/month |
$300/month |
$2,500/month ※ 10 LTS Package Licenses Included ($100 / Additional License) |
After Consultation |
Scope | Technical Support | Technical Support | Technical Support and Consulting | Technical Support, Consulting, Installation Support, and Post-launch with Initial Monitoring Support |
The Enterprise Plan includes all items of the Professional Plan. You can customize OvenMediaEngine support to your specific needs by discussing the agreement period, support content, and scope through partnerships or special contracts. ※ Please note that discounts are available for bulk purchases or annual contracts |
Channel | GitHub Discussions | Email and Slack | Email, Slack, Emergency Phone, and Remote Support for LTS Package (SSH) ※ We offer Phone-support solely in the Korean language |
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Response Times | Public Forum |
Best efforts will be made to respond within
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Best efforts will be made to respond within
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Best efforts will be made to respond within
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Benefits | Get answers from a variety of contributors | Priority response on GitHub Discussions | Priority response on GitHub Discussions | Long-term Support (LTS) Package
Discussion and Prioritization of new feature development for our roadmap Priority response on GitHub Discussions |
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